TESSUTO INDUSTRY
Trade Assurance
CUSTOM MANUFACTURING · CLEAR ORDER TERMS
Your custom order. A familiar way to buy.
Prefer to place your Tessuto Industry order through Alibaba.com? We can discuss your custom garments, samples and bulk production there, then prepare an eligible Trade Assurance order with the agreed specifications.
Visit Tessuto on Alibaba ↗ Discuss your project ↗
Protection belongs to your Alibaba order
Trade Assurance applies to eligible orders placed and paid through Alibaba.com, subject to the order details and Alibaba.com’s applicable terms. A website enquiry, WhatsApp conversation or payment made outside Alibaba.com does not by itself create Trade Assurance protection.
How to order with us
01 / AGREE YOUR BRIEF
Make the details clear.
Share designs, fabric, colours, measurements, branding, quantities and destination. Discuss a development sample before bulk production where needed.
02 / REVIEW YOUR ORDER
Put the agreement in writing.
Check that the Alibaba order records the agreed specifications, price, shipment schedule and other relevant terms. Resolve any differences before paying.
03 / PAY ON ALIBABA
Follow the order’s payment instructions.
Use the payment options shown within your Alibaba.com order. Check the protection details and eligibility displayed for that order.
04 / TRACK AND REVIEW
Keep your records together.
Keep approvals and order communications on Alibaba. Review the goods when they arrive. If an issue occurs, contact us and use Alibaba’s order support within the applicable deadlines.
What Trade Assurance can help with
Alibaba.com describes support for eligible product and shipping issues, secure payment options and assistance resolving order disputes. Available remedies depend on the specific order, eligibility, evidence and applicable platform rules. Refunds and compensation are not automatic or guaranteed by Tessuto Industry.
Before you confirm a custom order
- Confirm fabric composition and weight, size chart, colours and decoration details.
- Record artwork and sample approvals along with tolerances where relevant.
- Confirm quantity, packing, shipment timing and delivery responsibilities.
- Read the protection scope, claim deadlines and payment instructions on your Alibaba order.
A few useful answers
Can I enquire here first?
Yes. Start with our contact form or WhatsApp. If you want Trade Assurance, ask us to continue the order on Alibaba.com before payment.
Are direct bank payments protected?
A payment sent independently outside the Alibaba order flow should not be assumed to have Trade Assurance protection. Follow the payment instructions displayed in your eligible Alibaba order.
Is supplier verification the same as order protection?
No. Supplier verification information describes the supplier profile. Trade Assurance concerns an eligible transaction and its terms. Check both on Alibaba.com.
Let’s build your order around your brief.
We manufacture to your requirements. Contact Tessuto Industry on Alibaba to discuss your sample or bulk order.
Read Alibaba’s official Trade Assurance guide and terms ↗
Alibaba.com administers Trade Assurance. This page explains our ordering process; Alibaba.com’s current terms and your order details govern eligibility and protection.